Returns & Exchanges
At Sanvi Jewels, we want you to be completely enamored with your new jewelry. If you are not satisfied with your purchase, we offer a seamless return and exchange process within 14 days of delivery for all unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Secure Packaging
Place the jewelry in its original branded box and ensure it is safely packed inside a shipping mailer to prevent damage during transit.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our artisans verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing